Privacy Policy
Last Updated: January 13, 2025
At Pathway Mortgage Relief, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including through our website and SMS communications.
Information We Collect
- Personal Information: Name, phone number, email address, and any details provided through the online form.
- Non-Personal Information: IP address, browser type, and usage patterns on our website.
- Communication Data: SMS opt-in records, customer support inquiries, and service-related messages.
How We Use Your Information
We use your information to:
- Provide mortgage relief services and respond to inquiries.
- Send SMS notifications about updates, eligibility, and assistance programs.
- Improve our website and service offerings.
SMS Program
By submitting the form at https://www.pathwaymortgagerelief.org/, you consent to receive SMS messages from Pathway Mortgage Relief. Message frequency varies. Message & data rates may apply. Reply HELP for assistance, STOP to cancel. View our Privacy Policy at https://www.pathwaymortgagerelief.com/privacy.
Data Sharing
We do not sell or share your personal data for marketing purposes. Your data may be shared with:
- Service providers assisting with customer communication.
- Regulatory authorities when required by law.
Your Rights
You have the right to:
- Access, update, or request deletion of your personal information.
- Opt out of SMS communications at any time.
- Contact us at admin@pathwaymortgagerelief.com or (800) 395-9107.
Security Measures
We take reasonable steps to safeguard your information, but no system is completely secure.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
Contact Us
For privacy-related inquiries, contact
Email: admin@pathwaymortgagerelief.org
Phone: (800) 395-9107
Interest rates reduced by as much as 3%*
Monthly payments reduced up to 30%*
Over 30,000 mortgages modified in 2024*
Loan principles reduced as much as 30%*
Read More
Here are more educational resources to learn more about RESPA and general financial hardship as it relates to your mortgage
Consumer Financial Protection Bureau - Mortgage Restructuring
Detailed guide on loan restructuring including what it is, how it works, and who should consider it, provided by the Consumer Financial Protection Bureau.
HUD - Mortgage Restructuring Options
The U.S. Department of Housing and Urban Development (HUD) provides information on mortgage restructuring options to avoid foreclosure.
Fannie Mae's KnowYourOptions - Loan Restructuring
Fannie Mae’s resource explaining loan restructuring, eligibility, and the application process for homeowners.
Freddie Mac - Understanding Loan Restructuring
Freddie Mac’s insights on loan restructuring, how it can help, and steps to take to begin the process.
Making Home Affordable - Mortgage Restructuring Information
Official program of the U.S. Department of the Treasury & HUD offering information on mortgage restructuring and other homeowner assistance programs.
Nolo - Understanding Loan Restructuring
Comprehensive FAQ by Nolo on loan restructuring services, covering legal aspects and homeowner rights.